Help & FAQ

Here, you'll find answers to some of the most common questions our users have.

Welcome to the Databutton FAQ page!

Please read through our docs for more detailed information. If you don't find what you're looking for, feel free to ask over our Discord support channel or reach out to us via Intercom (in-product chat).

General Information

Can I see the code that Databutton generates?

Yes. You can by clicking the Edit Code toggle, which is at the top of the preview.

How to download code?

Go to Settings → App → click the "Export Code" button.

You will be able to create and download a zip file with the code for your app.

What stack does Databutton use to build full-stack apps?

Databutton uses the following stack:

• Frontend: React with TypeScript

• Backend: Python with FastAPI

We're always improving and may add more tech stacks in the future to meet different needs.

Can I connect to any popular databases?

Databutton has no limitations when it comes to database integrations, as it supports both Python and npm packages within its infrastructure. We have a native integration with Firebase, and you can find more details in our documentation or by clicking the "Add Firebase" button in the product.

Since Databutton allows you to install both Python and npm packages, you can also use databases like Supabase. We have a guide for integrating Supabase via the frontend in our docs. We are working on a supabase native integration too!

If you have another database in mind, feel free to reach out via discord.

Version Controlling and Deployment

Can I deploy my app in Databutton? Can I bring my own custom domain too?

Yes, you can deploy with one-click. In all plans, you can deploy your app in Databutton, and it takes the format username.databutton.com.

To deploy to a custom domain, you need been minimum 50$ plan or higher. To set you up for your custom domain, you need to request via Settings→ Production → Custom Domain. Read more here.

How to Undeploy / Hibernate my app?

Go to Settings → App → click the "Undeploy App" button.

You will be able to undeploy your app, removing it from the public internet.

Can I compare the code between different versions of the checkpoints?

Yes, you can. Hit the Restore button, hover over the checkpoint you would like to compare, and you will have the option to Restore or Compare the versions.

Can I restore to the last deployed version?

Yes, you can. Click the Deploy button, and you will see the Restore to Last Deploy button.

Can I restore back to the last checkpoint?

Yes. You can by clicking the Restore button at the top right of the navbar.

Troubleshooting and Error Handling

Agent can't fix the error loops. What shall I do?

Make sure to read more on the Prompting in Databutton guide.

1. Find out what the error is: Read the console log (underneath the Preview section) or prompt the agent to show you the error without writing or executing any code.

1. Investigate the error: Go to the specific UI component, page, or backend and formulate a prompt based on the error.

2. Prompt the agent for a fix: You can read our detailed guide on Prompt tips and suggestions.

If you still need help, reach us via the discord support channel or intercom.

How can I expose my Backend / API outside?

When you are typically trying to expose your API router, you can use the API prefix, which you can find under Settings→ Production → API Prefix

Copy that link and add your router name there. Make sure your backend is not under authentication . You can disable the Authentication by clicking the three dots adjacent to the API.

What do I do if deployment failed?

You can open the console log (underneath the preview) and look for the plausible errors. Usually, deployment fails when there's an error in the frontend (the most common one) or in the backend (you can quickly figure it out if your backend blinks red).

You can monitor that error in the console log and go for the fix.

How can I restart my workspace if it's stuck (not loading)?

If you're experiencing issues with your workspace not loading, you can try restarting it by following these steps:

1. Press Cmd/Ctrl + K to open the command bar.

2. Type restart in the command bar to find the Restart workspace option.

3. Use the keyboard arrows to select Restart workspace and press Enter (avoid using the mouse as it might be accidentally captured by your app).

4. The restart process should take around 30-60 seconds, and everything should be back to normal!

If the above solution does not help, feel free to reach out to us via support with detailed error logs for further assistance.

Subscription and Management

How to upgrade or cancel subscription?

Visit your Databutton Profile, then click Manage Plan and Pricing Information.

What is the pricing for only hosting my app with you?

• Hosting: We only charge for compute, meaning the actual usage of your app. Hosting your frontend is free.

• Backend Hosting: We charge 2 credits for each compute-hour on your app's backend when deployed. This applies when the backend of your application is triggered and does work.

• Custom Domains: Deployment to custom domains is included in the $50/month "Launch" plan and above.